Sympan for Financial Services:
Entertain & convert with our all-in-one solution
Financial institutions face the challenge of maintaining engagement rates, building loyalty and delivering a satisfying customer experience. Despite the rapid adoption of mobile marketing, consumers continue to view banking services as purely transactional.
Meet your sales and marketing goals with Sympan, our next generation engagement, retention and gamification solution, which collects and processes data intelligently, drives conversions, enables you to exceed your cross sell and up sell revenue targets and can be seamlessly integrated with your digital platform.
Seamlessly deliver prompt and relevant messages across multiple channels through our Engagement Platform. Improve customer awareness and engagement by sending alerts regarding deposits, payments and exclusive, customized offers. Increase customer satisfaction through real-time notifications and relevant updates to strengthen the connection between your brand and audience. Transform routine transactions into engaging interactions to create a positive customer experience that helps win long-term loyalty and improves brand perception.
How Sympan could work for you
Improve your customer experience, boost engagement and increase app downloads, app usage and ratings on the Google Play and App stores by introducing our modern and exciting gamification mechanics into your apps, such as prompting customers to play a game or spin the wheel of fortune and win an enticing prize.
Increase retention and Customer Lifetime Value by opening up new channels for personalized communications through in-app and inbox messaging and push notifications or web notifications that accompany customers along their journey and improve satisfaction.
Show customers how to use your app and make the best of your digital platforms by sending them tailored live messages that facilitate the onboarding process and increase adoption.
Apply churn prevention strategies and build loyalty by tailoring your brand experience to customer behavior and preferences with Daedalus.AI, which uses artificial intelligence and advanced machine learning algorithms to create a 360 view of each customer and provides you with valuable feedback.
Core Objectives
Create one-of-a-kind experiences that drive results with Sympan
FAQs
Financial institutions can use data analytics to gain insights into customer behavior, market trends, and risk management. By analyzing transaction data, customer interactions, and market conditions, they can make informed decisions to improve services, detect fraud, and optimize operations. Sympan’s advanced analytics tools enable financial institutions to harness these insights effectively, providing a competitive edge in the market.
Digital transformation in financial services streamlines operations, enhances customer experiences, and improves security. It includes adopting online banking, mobile apps, and automated services that provide convenience and efficiency. Sympan supports digital transformation with solutions like secure Magic Links for easy access, eVouchers for rewards, and AI-driven analytics to personalize customer interactions and optimize service delivery.
Loyalty programs in financial services incentivize customers to engage more with their financial products, enhancing customer retention and satisfaction. These programs can include rewards like cashback, points for transactions, and exclusive offers. Sympan provides tools to create and manage effective loyalty programs, including personalized eVouchers and gamified experiences, which help financial institutions foster long-term customer relationships and increase engagement.
Attracting and retaining millennial customers requires offering digital-first solutions, personalized experiences, and transparent communication. Millennials value convenience, speed, and rewards for loyalty. Sympan helps financial institutions meet these expectations with tools like gamified rewards, personalized eVouchers, and AI-driven insights to create engaging and relevant experiences that resonate with millennial customers.
Sympan assists financial institutions in creating personalized marketing campaigns by using advanced analytics and AI. Daedalus.AI analyzes customer data to identify preferences and behaviors, enabling tailored promotions and offers that resonate with individual customers, enhancing engagement and conversion rates.