Engage, retain and attract. Repeat.
SYMPAN, the complete campaign management suite
Increase sales, customer lifetime value and retention with Daedalus.AI, Sympan’s Machine-Learning powered recommendation engine, which creates a 360° data profile for each customer, refines your targeting and maximizes results.
Boost retention and achieve key business objectives by adding gamification mechanics to your campaigns. Motivate, challenge and reward users with missions, badges and leaderboards to increase engagement, reduce churn and attract prospects.
Skyrocket engagement, increase customer satisfaction and stay ahead of the competition with our game suite of entertaining Web Apps. Excite users and encourage them to complete desired actions in order to win exclusive prizes.
Create interactive customer journeys in a few clicks with our interface’s drag and drop feature to deliver personalized content across SMS, push notifications, email and more. Automate and optimize your campaigns to increase conversions.
Accelerate the buying journey with Daedalus.AI, which uses predictive analytics to evaluate each user’s responsiveness to an offer and the most appropriate time to send it with a high level of accuracy, while foreseeing changes in customer behavior and enabling you to refine your targeting accordingly.
Create and manage your own prize catalogue through Sympan. Encourage participation by offering your customers attractive prizes, and target specific segments with personalized SMS and email teasers to motivate them to perform favorable customer actions.
AI capabilities that offer speed, accuracy & performance at scale
Omnichannel
Journeys
Design interactive omnichannel customer journeys rapidly and easily with our user friendly interface and send personalized offers at every stage of the lifecycle.
Daedalus.AI and Optimization
Optimize your campaigns with Daedalus.AI, Sympan’s Recommendation Engine, which uses predictive analytics and machine learning to help you reach new heights.
Gamification and Rewards
Engage your customers with our gamification options and web-app games. Reward them with valuable prizes while Sympan takes care of the inventory for you.
Easy Integration and Data Sharing
Connect Sympan to your external platform quickly and easily through an API without further intervention thanks to its Integration and data exchange modules.
Deep Analytics and Reporting
Gain important data insights and make informed decisions with Sympan’s AI and machine learning capabilities and our BI team’s extensive Tableau reports.
CRM, Engagement and Loyalty
Content optimization, data insights, AI, omnichannel campaign management, and automation. Reach your targets faster and more efficiently with Sympan.
Upgrade your customer engagement strategy
Boost your customer engagement and retention levels today!
FAQs
Sympan.io is an all-in-one platform built for telcos. It is a solution that makes it possible to manage CVM, Loyalty, Gamification, Next best offer and Permission marketing campaigns from a single interface. With out-of-the box AI & ML capabilities, it is a flexible, cost-effective and a x3 times faster go-to-market solution for MNOs of any size. By leveraging game-like elements, Sympan creates interactive and rewarding experiences that motivate customers to stay engaged with your brand. Sympan offers a comprehensive suite of tools that help businesses build and manage effective loyalty programs, driving customer retention and increasing lifetime value. Sympan’s gamification features transform routine interactions into enjoyable activities, encouraging customers to participate more frequently and meaningfully. These engagement strategies not only foster a deeper connection between your brand and customers but also incentivize long-term loyalty. With Sympan, businesses can implement customized loyalty programs that reward customers for their ongoing support, ultimately leading to higher satisfaction and sustained growth.
Gamification enhances customer loyalty for telcos by integrating game-like elements such as challenges, rewards, and leaderboards into their services. Sympan’s platform allows telcos to create engaging and interactive experiences that encourage customers to participate and stay loyal. These gamified elements make routine interactions more enjoyable, fostering long-term loyalty and higher customer satisfaction.
Loyalty programs offer several benefits, including increased customer retention, higher purchase frequency, and improved customer lifetime value. Sympan’s platform allows businesses to create personalized and data-driven loyalty programs featuring point schemes, tiers, and custom rewards, which help in building stronger customer relationships and driving repeat business.
Sympan’s predictive analytics, powered by Daedalus.AI, benefits telcos by analyzing customer data to forecast behaviors and preferences. This allows telcos to deliver targeted offers and messages at optimal times, increasing the effectiveness of marketing campaigns and boosting conversion rates. By understanding customer patterns, telcos can enhance personalization and improve overall campaign performance.